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To get a script filled

Never gave me a choice of what I wanted and when Im pushing zero to get back to an operator, it is not allowing me to get back to an operator. It says its an invalid choice. Very poor system.
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#4271383 Review #4271383 is a subjective opinion of poster.
Preferred solution
I just want my stupid prescriptions filled

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Verified Reviewer New Reviewer

Add icon to citrix

I am a new Northwell employee & I don't have the Allscripts icon in my Citrix Workspace. I am still waiting for this issue to be resolved. Best, Michelle.
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#3774481 Review #3774481 is a subjective opinion of poster.
Location
Levittown, New York
Preferred solution
Let the company propose a solution

Horrible EMR

The EMR stops working multiple times a day. I work in a trauma center and am frustrated with having to re-boot the computer multiple times a shift. I have spoken with IT and have been told that since the hospital is eventually changing to another product, the service from allscripts has all but become unbearable. The absolute worst EMR I have ever used in my 20 plus year as a provider.

User's recommendation: Avoid this product.

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#3219960 Review #3219960 is a subjective opinion of poster.
Location
Elyria, Ohio

The worst vendor I've ever dealt with

1.0
I've worked as a vendor in a different space, so I tend to be pretty understanding, but this company is the worst I've ever dealt with. It takes an act of Congress to get anything done, they refuse to communicate or own up to any of their mistakes or short comings and continue to double down. Pick a different EHR or PM provider. Also, their software looks like it was built in 1995 with no updates since then.

User's recommendation: Just say no.

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#3157511 Review #3157511 is a subjective opinion of poster.
Location
Dallas, Texas

Terrible product with horrible customer service

1.0
Allscripts was bad when it came out and what is frustrating is that over 5 years has not advanced. They just add more clicks in non-intuitive workarounds. The fact that you cannot long in on a second location is so annoying; you have to figure where you were, go back, open the program and then close the chart. Allscripts delivers 1995 functionality at 2021 prices

User's recommendation: Stay away form this horrible product with terrible customer support.

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#2687565 Review #2687565 is a subjective opinion of poster.
Location
Arvada, Colorado

Problems!!!! Problems!!!! Problems!!!!

2.0
Constant issues w/program!!! You call customer service and they are all very nice but mostly they just log a case and say there is a widespread issue and will call you when they can resolve it.

User's recommendation: No I do not recommend this program!!!!!

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#2042086 Review #2042086 is a subjective opinion of poster.
Location
Rio Rico, Arizona

DO NOT GET ALLSCRIPTS PM

I highly recommend NO ONE get Allscripts PM. We have had them one year at my job and they are horrible! Server is either going down, slow connection, always something with this system. Save yourself the time and headache and look at ANY other option!
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#1810204 Review #1810204 is a subjective opinion of poster.
Location
Greenville, North Carolina
New Reviewer

Do not get this