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Who ever designed this piece of crap you need a different profession. Obviously you have never worked a real job. Probably havent been chewed out on a daily basis by patients wondering why their call takes 30 minutes. You have to put the patients dob and full name 3...
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#1147825
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We have had allscripts for 16 years and I can honestly say that it is a horrible system. The upgrades always cause a down time the next morning. The backup rarely works and they always have the same comment,"we will escalate this" which never happens. The customer...
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Anonymous
Allscripts user

Yep!

#1090753
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Allscripts service is very poor. They have outsourced the phone calls to India and that is as far as your complaint goes. None of the employees that can actually assist you come to the phone. The re-route and escalate but not actually solve your problem. We have been...
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1.2
I didn't like
  • How difficult it is to get an answer
#1005906
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Worst system ever! Slow & unreliable
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Anonymous
Jim

Worst System !!!!Not working.Server Always down.No cusotmer support..Waste of Money in buying the product.Beware of this product...Do research before buying the product wheth...

Meridian Station, Mississippi
#947379
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***BEWARE*** Allscripts support techs decode clients' personal EHR passwords and sign in under the names of actual office staff. Constantly. After I caught them in the act, it was confirmed, in writing, by an Allscripts regional manager. They can sign in as any user,...
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#845248
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Allscripts server has been down affecting our ability to see patients now already the 3rd time in a week There is no explanation or apology from any administrative level to clients We as physicians suffer through the disruption and distress It is very poor for a...
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Anonymous
Anonymous

We are small group pediatrics. We have experienced poor connection and poor service everyday. This is not acceptable, yet I feel trapped. Can we sue this company as a group?

2.6
#811419
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We pay obscene amounts of money for something that consistently doesn't work. We are constantly unable to work efficiently because of the delays in the EHR. We have had days packed with clients that we have had to turn away because we can't even access the system....
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Anonymous
Anonymous

I agree with your comments. I have been on this system for 2 years and have more gray hair just from dealing with the continued problems from Allscripts. My motto is I laugh a...

#777222
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A former (fired) CEO chose allscripts because he knew it would be a disaster and wanted it to help bring down our hospital. Admin fired him once they figured out he was trying to bankrupt the hospital, but still chose to put in Allscripts as the hospital's computer...
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#671156
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Allscripts hasn't shown to be an improvement in documentation. It is slow,clunky,not at all "real time" as we were promised. What a nightmare, quit my job. Very little customer support, takes forever to document details, slow, lose data. Poor training all the way...
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Anonymous
Burned by Allscripts

These are comments on Allscripts from their own employees:"Allscripts is totally focused on quantity, NOT quality.""Too much emphasis on moving positions abroad without consid...

Anonymous
Anonymous

This is a monster of a program. It has cost us hundreds of thousands of dollars and revenue losses. It is complicated and customization is a joke. The company is huge and ever...

1.0
#543163
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ALLSCRIPTS  COMPANY, BLOOD CENTER,  THEY ARE EVIL
ALLSCRIPTS COMPANY IS VERY EVIL THEY ARE DOING DAMAGE TO CONSUMERS LEFT AND RIGHT BEHIND CLOSED DOORS . PLAYING WITH PEOPLES LIFE , HEALTH, AND CHARECTER, THEY HAVE KILLED 3 PEOPLE ALREADY AND KEPT IT QUIET FOR 1 YEAR BUT IM LETTING IT OUT I QUIT WORKING WITH THEM...
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#461973
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