Allscripts
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Allscripts Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allscripts has 1.3 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sometimes works, Works once in a while.
Cons: Everything esle, How difficult it is to get an answer, System goes down regularly.Recent recommendations regarding this business are as follows: "Avoid this product", "Just say no.", "Stay away form this horrible product with terrible customer support", "No I do not recommend this program!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allscripts has 1.3 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sometimes works, Works once in a while.
Cons: Everything esle, How difficult it is to get an answer, System goes down regularly.Recent recommendations regarding this business are as follows: "Avoid this product", "Just say no.", "Stay away form this horrible product with terrible customer support", "No I do not recommend this program!".
Most users want Allscripts to offer a solution to their issues.
Consumers are not pleased with Insurance Plans Acceptance and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Allscripts Reviews
"The worst vendor I've ever dealt with"
I've worked as a vendor in a different space, so I tend to be pretty understanding, but this company is the worst I've ever dealt with. It takes an act of...
To get a script filled
Preferred solution: I just want my stupid prescriptions filled
Elyria, Ohio
Horrible EMR
User's recommendation: Avoid this product
Dallas, Texas
The worst vendor I've ever dealt with
User's recommendation: Just say no.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Levittown, New York
Add icon to citrix
Preferred solution: Let the company propose a solution
Arvada, Colorado
Terrible product with horrible customer service
User's recommendation: Stay away form this horrible product with terrible customer support
Rio Rico, Arizona
Problems!!!! Problems!!!! Problems!!!!
User's recommendation: No I do not recommend this program!!!!!
Three Chopt, Virginia
Do not get this
- Sometimes works
- Works once in a while
- System goes down regularly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Avoid - Cloud PM at least
Allscripts Cloud PM has nothing but issues. Whether it's having an outage, printers not working, data missing etc, there are issues almost daily.
The best thing though is when they told us they migrating to new server, so we would need to use a new link to access it. We deployed the new link to hundreds of users and had nothing but issues for over a month.
Now all of sudden the new link stopped working and we are told we should be using the old link.Allscripts. So the old link is working, but for some people their data is missing and the remote server is using an unlicensed version of Windows server...
the other great thing is that Cloud only works in Internet Explorer. I mean the least secure browser in existence...
- Sometimes works
- Everything esle
Preferred solution: Let the company propose a solution
Greenville, North Carolina
DO NOT GET ALLSCRIPTS PM
Terrible
Chicago, Illinois
Couldn't Find worse if you tried
do not get this it sucks
Royal Oak, Michigan
Terrible Connectivity
Oh and if a provider is removed from the schedule one day, it will bump you to the next day they are available without any flag or warning so you think you are scheduling the day you selected. It's the little things that make this software garbage.
Hideous in every way
Allscripts cloud server was attacked 6 days ago with ransomware. The company shut down PM and EHR and never told us what is going on.
Nobody contacts us for 6 days and they don't answer the phones. Our practice is crippled. Can't bill insurance, can't see our schedule or schedule any appointments. Can't write notes or prescriptions or see patient charts.
This is the worst customer service debacle I have ever seen.
They charge a great deal of money for this service and we are going to have to go the bank to get a loan to meet payroll. If you are looking at EHR's do NOT go with Allscripts.
Preferred solution: Full refund
Express scripts will endanger your life by not refilling your medicine and not even let you know it's not coming in the mail. So Eric...it is. Attorney needed
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Cary, North Carolina
Allscripts continued server problems
Once again---cannot get into Allscripts EMR due to "server" problem. Second time this week.
Happening almost weekly. Office has been without EMR for the last 4 hours. Calls to Allscripts are met with a recording. Customer support is NONEXISTENT.
No explanation for these continued outages. Have had this EMR for 6 yrs---cloud hosted for the last 2 years and NOTHING BUT PROBLEMS. Almost every week there is an outage that takes hours to correct. Company had 1.5 billion in revenue and cannot fix these problems?
Nonsense.
We are in the process of cancelling our contract and going to another EMR. WOULD NOT ADVISED ANYONE TO PURCHASE THIS EMR!!!
No customer service
The worst software I have ever used!
Who ever designed this piece of crap you need a different profession. Obviously you have never worked a real job.
Probably havent been chewed out on a daily basis by patients wondering why their call takes 30 minutes. You have to put the patients dob and full name 3 TIMES just to open their chart. I hope you go bankrupt. You must really be offering this crap on the cheap.
Im sure you pay your employees slave wages too because your help desk doesnt even know what the *** their doing. Once again what a piece of ***.
Im going to have to quit my job because of the stress of having to tell my patients oh Im sorry we have new system and its a piece of ***, hope u dont mind being on the phone for 30 minutes just to schedule an appt or Im sorry you have chest pain but Ive got to create a visit first before I get even help you. I hope you get sued!
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Allscripts Hosted solutions have been one disappointment after the other and unfortunately costly for a physician group.
100% agree with this review. ON premise not much better, Daily Issues, Allscripts just doing random work on servers causing more problems and even deleting licenses.
Physicians unable to log into EHR and require a server reboot. Worst of worst when it comes to EMR software.